FAQs
Got questions about our veterinary services? Check out our FAQ section to find answers on everything from pet vaccinations to emergency care at Boxford Animal Hospital.
What types of animals do you treat?
Our veterinary team takes care of small domestic pets, including cats and dogs.
What types of payment options are available?
Payment in full is expected at the time services are provided upon discharge of your pet. We accept payment by cash, check, Visa, Mastercard, Discover, and American Express. Learn more about our payment options.
Will I be provided with an estimate of costs?
We will provide an estimate of the cost of our services if requested prior to treating your pet. However, unexpected situations may arise and that could impact your final bill. Some services may require a deposit prior to any treatment.
Should I call to make an appointment?
Yes, please call ahead to book an appointment to ensure we have room in our schedule to see your pet.
In the event that your pet needs emergency care during our regular business hours, please contact us right away OR call your local emergency room.
Are you taking new patients?
Do you see exotics?
We do nail trims on pocket pets, but usually do not give medical care to exotics. Please call for more details.
What should I expect during my pet’s wellness exam?
- Heartworm Prevention
- Internal Parasite Preventative
- Flea & Tick Preventative
- Any concerns identified during the appointment
- Pet Nutrition
Why should I buy flea/tick/heartworm preventatives?
What is a veterinary technician?
Veterinary technicians are an integral part of any veterinary clinic. Their roles are similar to that of nurses in a human hospital.